Jannah Hotels & Resorts Careers 2025 | Front Desk, Guest Relations & Front Office Jobs in UAE
Jannah Hotels & Resorts Careers 2025 – Apply for Front Office & Guest Relations Jobs
If you’re looking to grow your career in the UAE’s vibrant hospitality sector, Jannah Hotels & Resorts is opening its doors to dedicated, customer-focused professionals. Known for its award-winning service standards, exceptional guest experiences, and strong employee culture, Jannah Hotels is now hiring for multiple front-of-house roles. This is your opportunity to join a reputable brand and become part of a team that values excellence, teamwork, and innovation.
In this detailed guide, we cover everything you need to know, including company overview, reasons to join, available positions, responsibilities, benefits, and how to apply — plus a helpful FAQ section.
About Jannah Hotels & Resorts
Jannah Hotels & Resorts is a well-established hospitality group in the United Arab Emirates, known for its “Bedouin-inspired” service philosophy and guest-first culture. The brand has grown rapidly, offering a luxurious blend of Arabian hospitality and modern comfort. With a portfolio of hotels and serviced residences across the UAE, Jannah is recognized for its personalized service, professional staff, and consistent commitment to quality.
The company believes that its employees are the core of its success. Every staff member is considered a valued partner, and the organization invests heavily in training, growth opportunities, and career development. If you’re passionate about hospitality, guest satisfaction, and delivering exceptional service, Jannah Hotels & Resorts offers an ideal environment to build a long-term career.
Why Join Jannah Hotels & Resorts?
Working at Jannah Hotels & Resorts brings many advantages, especially if you’re looking for professional stability and long-term career growth in the hospitality industry.
1. Strong Career Development
Jannah provides structured training programs, skill development workshops, and opportunities for internal promotion. Employees can grow from entry-level positions to supervisory or managerial roles over time.
2. Multicultural & Friendly Work Environment
The team consists of diverse nationalities, creating a vibrant and inclusive workplace. You’ll get to interact with colleagues from different backgrounds and cultures while learning new professional skills.
3. Competitive Salary & Benefits
Though salary depends on experience and position, employees at Jannah typically enjoy:
- Attractive monthly salary
- Service charge benefits
- Duty meals
- Health insurance
- Paid annual leave
- Accommodation or housing allowances (depending on position)
4. Employee Recognition & Reward Culture
The company regularly acknowledges top performers through appreciation awards, monthly recognition programs, and performance bonuses.
5. Opportunity to Work With a Reputable Hospitality Brand
With strong brand recognition in the UAE, Jannah Hotels is an excellent place to build a solid career profile — especially for individuals aiming to stay in the Middle East hospitality market.
Available Positions at Jannah Hotels & Resorts
The following vacancies are currently open for immediate hiring:
1. Front Office Operator
Responsibilities include:
- Answering guest inquiries via phone and email
- Managing room reservations and confirmations
- Providing accurate information about hotel services
- Ensuring smooth communication between departments
Ideal Candidates:
- Excellent communication skills
- Basic computer proficiency
- Friendly, customer-oriented attitude
2. Guest Relations Officer
Responsibilities include:
- Welcoming guests and ensuring a smooth check-in/check-out experience
- Handling guest requests and resolving concerns
- Maintaining positive guest relationships
- Assisting VIP guests
Ideal Candidates:
- Strong interpersonal and problem-solving skills
- Professional appearance and customer-first mindset
- Ability to work under pressure
3. Front Desk Agent
Responsibilities include:
- Managing guest check-ins and check-outs
- Processing payments and room assignments
- Coordinating with housekeeping and other departments
- Ensuring high guest satisfaction
Ideal Candidates:
- Previous hotel experience preferred
- Strong communication and organizational skills
- Ability to multitask and manage guest expectations
How to Apply for Jannah Hotels & Resorts Jobs
Applying is simple and direct. Interested candidates should send their updated CV to the official recruitment email: 📧 jantonio@jannah-hotels.com
Tips for a Strong Application:
- Use a professional CV format
- Highlight previous hotel or customer service experience
- Include a recent photo (optional but preferred in hospitality roles)
- Add your contact details clearly
- Mention the position you’re applying for in the subject line
Example Email Subject:
Application for Front Desk Agent – Your Name
Frequently Asked Questions (FAQ)
1. Do I need UAE experience to apply?
Not always. Some positions prefer UAE experience, but candidates with strong hospitality backgrounds from other countries are also considered.
2. What is the hiring location?
The advertisement does not specify the exact branch, but Jannah Hotels & Resorts operates in multiple UAE cities, including Abu Dhabi, Dubai, and Ras Al Khaimah.
3. Are these walk-in interviews?
No. This is an email-based application. You must send your CV first, and shortlisted candidates will be contacted.
4. Do I need a hotel management degree?
Not mandatory. Experience and communication skills are usually more important.
5. What is the expected joining date?
The job post mentions immediate hiring, so selected candidates may be asked to join as soon as possible.
6. Is accommodation provided?
Benefits vary by position, but many UAE hotels offer staff accommodation or housing allowance.
7. Can freshers apply?
Freshers with strong communication skills and passion for hospitality can apply, especially for entry-level front office roles.
Final Thoughts
Jannah Hotels & Resorts continues to be one of the UAE’s trusted hospitality brands, offering excellent work culture, growth opportunities, and a supportive environment for employees. If you’re passionate about customer service and want to build a rewarding hospitality career in the UAE, this is a great opportunity to apply.
Start your journey today by submitting your CV to:
📧 jantonio@jannah-hotels.com
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